Privacy Information 

WHO WE ARE

The Creative Steps Programme is a project run by Plantation Productions (SCIO) Registered Charity Number: SC042866

This temporary blog is in place to provide digital access to tutorials and updates for our Creative Steps participants during the coronavirus pandemic.

 

HOW TO CONTACT US

Main Office: The Portal, 978 Govan Road, Govan, Glasgow, G51 3AJ / 0141 445 1666

Creative Steps Programme: Gallery 966, 966 Govan Road, Glasgow, G51 3AJ / 0141 387 2596

Email: info@plantation.org.uk

PRIVACY POLICY OVERVIEW

Plantation Productions are strongly committed to protecting the privacy of its website users. We have written this privacy policy to outline the specific information we collect, how we use this information, and what options you have in sharing this information with us when you visit our site.

 

LINKS

This web site may contain links to other sites. Please be aware that Plantation Productions are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Plantation Productions.

 

SECURITY

This website takes every precaution to protect our users’ information. Your information is protected both online and off-line.

 

NOTIFICATION OF CHANGES

If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

 

YOUR FEEDBACK

At Plantation Productions, your privacy is extremely important. If you have any questions about the privacy statement, the practices of this site, or your dealings with us, please contact us and let us know.

 

WHAT INFORMATION DO WE COLLECT

 

Cookies

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

We have used Wix to create this site, which has a reporting feature, enabling us to know information such as: how many people visit our website, how long they view the website for, how they were directed to the website. Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

Most browsers allow you to refuse to accept cookies and to delete cookies.

 

Information Provided by You:

If you contact us directly, using our supplied email and telephone number, we will ask you for your name, email address, address and phone number, as well as for further information about the classes your engagement with the programme – such as the groups you are interested in.

If you wish to be referred to the programme, we will provide you with a paper version of our referral form which sets out the information we require and asks you to consent to this being used.

If you are referred to us by a health professional, such as NHS staff, they will share your details with us. This should be discussed and agreed with you before they contact us.

 

HOW DO WE USE YOUR INFORMATION?

We use your information to provide you with a service:

  • So that we can register you on the class sign up list.

  • So that we can send you the class links and details.

  • So that we can provide you with any updates about the classes, such as cancelations or details about materials.

  • So that we can provide you with details about upcoming classes, if you choose to be kept informed about this.

We use anonymised information to report back to our funders and other stakeholders. This includes engagement numbers and information on outcomes. Unless you choose to be identified – such as providing us with a case study or photo – the information we use for reporting does not identify any individual.

 

HOW DO WE STORE YOUR INFORMATION

Information is stored securely, in line with our organisational Data Protection policy. This covers how we securely store your information both in paper and electronic formats.

Only authorised staff will be able to access the information.

 

 

YOUR RIGHTS OVER YOUR INFORMATION

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us at info@plantation.org.uk if you wish to make a request.

 

MAKING A COMPLAINT

If you have any concerns about our use of your personal information, you can make a complaint to us:

info@plantation.org.uk / 0141 445 1666

Colorful Pattern

Contact Us:

creativesteps@plantation.org.uk

07525 195239

Amy is available to respond to contact from Monday - Friday, 9:30am - 4:30pm

Due to the current restrictions, we may not always be able to access our landline phone.

Plantation Productions is a Registered Charity in Scotland (No SCO42866)

© 2020 by AE